Refund policy

Refund & Exchange Policy

At BeautifullyxMade, we take great pride in the integrity and quality of our premium raw bundles and lace wigs. Because our products are hygiene-sensitive and considered a high-value investment in your identity, we maintain a strict policy to ensure the safety and satisfaction of all our customers.

All Sales Are Final

  • Hygiene Standards: Due to the nature of our products, we do not offer refunds or returns once the hair has left our care.

  • Quality Assurance: Every order undergoes a rigorous inspection to ensure it meets the high standard of excellence you deserve.

Exchanges (If Applicable)

  • Damaged or Incorrect Items: We only replace items if they are defective or damaged upon arrival.

  • Reporting Window: If you receive an incorrect or damaged order, please notify us within 48 hours of delivery.

  • Condition: To be eligible for an exchange, the hair must be in its original, unaltered condition (unbrushed, unworn, and with all tags/packaging intact).

How to Start a Request

  • Contact Us: Please email Beautifullymadellc@gmail.com with your order number and clear photos of the issue.

  • Response Time: Please allow up to 48 hours for our team to review your request and get back to you.

Cancellations

  • Processing Window: Once an order has entered the processing phase (3–5 business days), it cannot be canceled or modified.

Our Commitment: While we do not offer traditional refunds, your peace of mind is our priority. We are dedicated to ensuring your experience with BeautifullyXMade reflects the grace and beauty we aim to promote.